Return Policy

Your satisfaction is important to us! If you are not completely satisfied with your purchase, we will gladly accept returns of current merchandise that is in new and salable condition within 15 days of ship date. Product must have been purchased directly from the Kentucky Health and Safety Training. Shipping and handling charges are non-refundable.

Print Products

Print products (manuals, DVDs, kits, packages, promotional items must be in new, unused, and saleable condition, in the original packaging including shrink wrap, and accompanied by the original packing slip. Returns may be subject to a 15% restocking fee. Customer is responsible for shipping charges. Returns must be shipped with freight prepaid and with tracking information. Product lost in transit will not be eligible for refund or credit. We inspect all returned product and will issue credit based on the quantity received and the condition of the product.